Help

1. MacsWest MacHelp Group

The MacHelp Group is organized to help MW club members with both basic computer learning and machine operating problems. MacHelp sessions are walk-in/no-signup meetings in Room C every Wednesday at 10:30 am for 2 hours from September through May. For more information telephone Sally Bregar 935-1062 or Ron Watson 546-1970.

2. MacsWest Help Hotline

The members on this list have volunteered to help any MacsWest club member by telephone. Please call only between the hours of 9 AM and 5 PM.

[If you have a favorite area or good understanding of a popular software program and would like to gain the admiration and gratitude of your fellow MacsWesters by volunteering to help others with it, drop your webmaster a line and get added to the list.]

3. Mac 101: Get Started with the Mac

"If you're new to computers or simply need a refresher course on how to get the most out of your Mac, you've come to the right place. Welcome to Mac 101: Your guide to using a Mac effectively and efficiently. Whether you want to learn how to get around your Mac desktop (or find out what a desktop is, for that matter); figure out how to connect your printer, iPod, digital camera, or other device; discover email and the Internet; learn how to do various tasks; learn how to use the software that came with your Mac; or even find out what to do when things don't go as planned; we have the answers."

4. Switch 101: Moving from a PC to a Mac

"If you just made the switch from a Windows computer to a Mac, this section will help guide you through some of the differences you'll encounter when using your new computer.... If you need help getting familiar with the Mac interface and how to do certain tasks, you'll find the answers here. (If you need more guided help, you may want to check out "Mac 101", a special feature series written for new computer users.)"

"Though it may feel like you're entering a brand new world on your Mac, you'll be happy to know that there are some interface elements that will be vaguely familiar. For example, you still have a desktop and windows, you will still access many functions from menus, you can still use keyboard shortcuts to accomplish tasks quickly, and more. Here's a guide to navigating the Mac OS X 10.4 Tiger interface."

"You're probably used to doing certain tasks on your Windows computer in particular ways. This section shows you how to accomplish the same tasks on a Mac.

5. Apple Service and Support

When you're looking for technical information about an Apple product, try Apple Service and Support. It has product specifications, software updates, manuals in pdf format, QuickTime movies showing you (step-by-step) how to install memory, Read Me documents, troubleshooting assistance, and solutions to technical issues.

6. Apple discussion Board

Apple also maintains a discussion board where you can post questions about any Apple brand hardware or software.