Help

1. Mac Help
The volunteers do not make house calls. If you have any problems bring your device to the genius bar any Wednesday 10 to 11:30 AM in Room C.

* Bill Turvin specializes in helping MacsWest members who have switched from PC to Mac.

Also try Mac Media, Inc. as well as the Apple Store in Arrowhead.

2. Mac 101: Get Started with the Mac
If you're new to computers or simply need a refresher course on how to get the most out of your Mac, you've come to the right place. Welcome to Mac 101: Your guide to using a Mac effectively and efficiently. Whether you want to learn how to get around your Mac desktop (or find out what a desktop is, for that matter); figure out how to connect your printer, iPod, digital camera, or other device; discover email and the Internet; learn how to do various tasks; learn how to use the software that came with your Mac; or even find out what to do when things don't go as planned; we, at MacsWest have the answers. Also, take the time to view the adjacent “QuickLinks for Mac” section.

3. Switch 101: Moving from a PC to a Mac
If you just made the switch from a Windows computer to a Mac, we can help guide you through some of the differences you'll encounter when using your new computer. If you need help getting familiar with the Mac interface and how to do certain tasks, you'll find the answers here. Though it may feel like you're entering a brand new world on your Mac, you'll be happy to know that there are some interface elements that will be vaguely familiar. For example, you still have a desktop and windows, you will still access many functions from menus, you can still use keyboard shortcuts to accomplish tasks quickly, and more. "You're probably used to doing certain tasks on your Windows computer in particular ways. For online help, see: Moving From Windows Explores to Macintosh “Finder”.

4. Apple Service and Support
When you're looking for technical information about an Apple product, try Apple Service and Support. For specific Tech Specs go here and for manuals, here. There is also a wide variety of videos by Apple on YouTube here but be aware of very poor indexing.

5. Apple discussion Board
Apple also maintains a discussion board where you can post questions about any Apple brand hardware or software.


Quick Links for Macs
Mac Basics: Mac Basics
Meet your Mac: New to Mac - Official Apple Support
Migrating Data from an older Mac: How to move your content to a new Mac - Apple Support
Navigate you Mac’s desktop with trackpad and/or mouse: Use Multi-Touch gestures on your Mac - Apple Support
Get to Know your Mac’s Finder: Get to know the Finder on your Mac - Apple Support
Apps included on your Mac: Apps included on your Mac - Apple Support
Keyboard Shortcuts: Mac keyboard shortcuts - Apple Support
Mac System Preferences: Customize your Mac with System Preferences - Apple Support
How to get updates on your Mac: How to update the software on your Mac - Apple Support
What is iCloud?: What is iCloud? - Apple Support
Extensive Mac Help By Topic: Truly the best current information link! Welcome to macOS - Apple Support
Computers for Retirees: Computers for Retirees - a computer book for seniors
A book (17 chapters) for seniors who need an introduction to computers written by a senior; seriously good education.


Windows Switcher QuickLinks
Mac Tips for window switchers: Mac tips for Windows switchers - Apple Support
Migrating data from your old PC: Move your data from a Windows PC to your Mac - Apple Support
Moving From Windows “Explorer” to the Macintosh Finder: Switch Basics: Moving from Windows Explorer to the Finder - Apple Support
Navigate you Mac’s desktop with trackpad and/or mouse: Use Multi-Touch gestures on your Mac - Apple Support